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Insurance Services
Personal Insurance
Auto, Home, Condo, Co-op, Renters, Landlord, Watercraft, Motorcycle, Flood, Personal articles, Umbrella, Life and Disability insurance coverage.
Business Insurance
Commercial Auto, Property, Liability, Umbrella, Workers Compensation, Short Term Disability, Bonds, Directors and Officers, EPLI, and Cyber insurance.
Employee Benefits
Medical, Dental, Life, Long Term Disability, Travel Accident, Integrated payroll management insurance.
What Our Clients Say
“Kelly is knowledgeable and a pleasure to work with. If I ever have a question or a problem, she is responsive and easy to work with. Oh and she found me great rates!"
Lesley K
“I have had an amazing experience with Phoenix Agency. Kelly is a pleasure to work with and super reliable. She has handled everything with extreme diligence and care. I would recommend this firm to anyone!"
Adam G
“Kelly is an amazing insurance agent. She is super knowledgeable, responsive, friendly and really cares about her clients. She always finds me the best rate and the best coverage. I highly recommend her!”
Sal R
Kelly Kniffin Pacelli
Kelly, our President and Founder, has driven our growth for 20 years, embodying our commitment to top-tier insurance solutions. With her profound policy expertise and passion, she stands as a hands-on leader who deeply values client relationships. Kelly crafts tailored insurance solutions that not only meet but excel in addressing client needs. Her unwavering commitment to quality service and her client-centric approach are foundational pillars of our success.
Richard Kniffin
Richard, the esteemed Vice President of Phoenix, is the visionary founder behind the Viking Agency, a leader in comprehensive insurance solutions. With a legacy spanning over four decades in the insurance industry, Richard's dedication to professional growth and unmatched client service set the gold standard. Under his leadership, Viking Agency became synonymous with excellence in coverage. Furthermore, Richard was instrumental in mentoring Kelly for her transition into Phoenix, ensuring continuity of exceptional service and industry expertise.