Our Mission

One of A Kind Service


At Phoenix, our mission is to offer personalized assistance to every client. We leverage our extensive experience and industry expertise to ensure all your insurance needs are comprehensively met.

Why to Choose Phoenix

With a focus on personalized client experiences, we excel in providing tailored guidance, helping you make the most informed insurance decisions. See firsthand what our clients have to say about us by clicking the button below.

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How We Started

Over three decades ago Richard Kniffin, the founder of The Viking Agency and Vice President of Phoenix Agency, began his journey providing consultation for his clients.

Where We Stand Today

Kelly Kniffin Pacelli spent 20 years working under her father learning the ins and outs of what made The Viking Agency special. As of June 2020 she decided to branch out on her own and form Phoenix Agency.

Get Started

Drop us a line and we’ll get back to you!

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